Privacy Policy

Last updated:

1. Information we collect

When you visit this website we collect technical information such as your IP address, browser user agent, referring URL and the advertising parameters attached to your visit. If you contact us on WhatsApp, we receive the phone number and the messages you choose to send us.

2. How we use it

We use this information to respond to your enquiry, to ship products you order, to prevent fraud and abuse, and to measure the performance of our advertising campaigns.

3. Advertising and analytics

We use the Meta (Facebook) Pixel and the Meta Conversions API to measure ad performance. This may include sending hashed or technical identifiers (such as IP address, user agent and Meta click identifiers) to Meta. You can control ad personalisation in your Meta account settings, and you can opt out of interest-based advertising via the DAA opt-out page.

4. WhatsApp communication

Conversations you start with us take place inside WhatsApp and are also subject to WhatsApp's own privacy policy. You may ask us to stop messaging you at any time by replying STOP.

5. Data retention and security

We keep enquiry and order records only as long as needed for customer service, accounting and legal obligations, and we protect them with industry-standard technical and organisational measures.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, and to opt out of the sale or sharing of it. California residents have these rights under the CCPA/CPRA. To exercise any right, contact us at the address below.

7. Children

This website and our products are not intended for anyone under 18 years of age.

8. Contact

Questions about this policy? Email support@example.com.

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